30 Days Money Back Guarantee
Are you having problems using our Joomla products? Here are some tips for you to get help.
Check our documentation, you might just find that needed answer to your questions:
In our Support Center customers can provide feedback, ask questions and report issues. Our dedicated support engineers are happy to assist you.
We take pride in the quality of the extensions we develop. We aspire to provide you with the best technical support at times of need. We are so confident in our work that every first purchase comes with a 30-day money back guarantee.
If for any reason you are not completely satisfied with our extension, we will be happy to provide a full refund of your purchase within the first 30 days. Refunds will only be granted on the original license purchase and do not apply to subscription renewals.
Refund requests may take up to 15 days to process. Absolutely no refunds will be given after 30 days from the original purchase. Please note that by purchasing any of our subscriptions, you agreed to the terms of this Refund Policy.
To ask for a refund, simply submit your request for refund by contacting us directly and providing us with your subscription reference, date of purchase and the original purchaser’s email address. Requests with incomplete information will be disregarded.
We reserve the right to change or modify the current refund policy with no prior notice.