Choose your subscription

Bundle subscriptions

By choosing a bundle subscription you're saving more than 50%!

Personal $99
  • Access to the download & updgrade area of all our extensions. DOCman, LOGman, FILEman and TEXTman
  • During your 12 month subscription period you will have access to our support forums.
  • All updates within your 12 month subscription are free.
  • The amount of sites you get updates and support for.
  • Monday till friday We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.
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Agency $399
  • Access to the download & updgrade area of all our extensions. DOCman, LOGman, FILEman and TEXTman
  • During your 12 month subscription period you will have access to our support forums.
  • All updates within your 12 month subscription are free.
  • The amount of sites you get updates and support for.
  • Weekends included We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.
  • During your 12 month subscription period you will have access to additional services like thumbnails & indexing.
  • We will assist you with all your development related questions.
  • We will directly provide support to your clients as well.

Single subscriptions

DOCman $69
  • During your 6 month subscription period you will have access to our support forums.
  • All updates within your 6 month subscription are free.
  • The amount of sites you get updates and support for.
  • Monday till friday We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.
LOGman $59
  • During your 6 month subscription period you will have access to our support forums.
  • All updates within your 6 month subscription are free.
  • The amount of sites you get updates and support for.
  • Monday till friday We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.
FILEman $49
  • During your 6 month subscription period you will have access to our support forums.
  • All updates within your 6 month subscription are free.
  • The amount of sites you get updates and support for.
  • Monday till friday We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.
TEXTman $39
  • During your 6 month subscription period you will have access to our support forums.
  • All updates within your 6 month subscription are free.
  • The amount of sites you get updates and support for.
  • Monday till friday We ensure you will get your first response within this time. We can't guarantee that you will have the answer to your question within this time.

Pre-sales Questions

What are the subscription keys used for?

Subscription keys connect your site to ours, allowing us to send you automatic updates. Active subscription holders also receive support and have access to our Joomlatools Connect services.

Do subscription keys restrict functionality?

Absolutely not. Our extensions will work as expected whether you have your subscription keys activated or not. You are encouraged to test extensions on your staging site by disabling the subscription key.

On how many sites can I activate my subscription?

Subscriptions can be purchased for single site, 5 or unlimited sites, which determines your site activation limit. You may deactivate a site and move it to another site at any time.

What happens if I do not renew my subscription?

Subscriptions will automatically renew every year. If you decide to cancel, you may still use the extension but you will no longer have access to our regular software updates, support center and Joomlatools Connect services.

What happens if I go over my plan?

No problem, there is no interruption or restriction in service. You can either let us know you are exceeding your plan and require an upgrade (which is preferred). Our systems will also pick up the additional site(s) and we will notify you that an upgrade is required.

Can I request a refund?

You are more than welcome to request a refund within 30 days of purchasing your subscription. However, no refunds are allowed for subscription renewals. For more info please review our refund policy.

What is developer support?

Developer support includes help for developers who wish to extend our extensions by building custom integrations, or developers who need help with template overrides. You get access to our dedicated developer forums.

What is Joomlatools Connect?

Joomlatools Connect provides additional web services like file indexing and file thumbnails on our best-in-class infrastructure. Connect is installed in your Joomla site using a separate plugin and requires an active subscription.

More pre-sales FAQ's.