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5
out of 5
-
113 reviews
Excellent Support
I'm very impressed with the fast, courteous and efficient support I received with the DOCman component subscription. I did have some issues migrating a couple hundred documents from a Joomla 1.5 site to a 3.2 site, mostly because of my haste and failure to understand the differences in the old and new components. But I received very prompt and correct support for my questions. I would highly recommend this component.
Richard Jacob
Robust tool. Excellent support.
Recently migrated several thousand files (hundreds of folders) into DOCman 2. A few glitches were found and reported. The team quickly worked code fixes and deployed them on my site. Its incredibly easy to use and the team is very responsive to user feedback. Strongly recommended.
Renea Leathers
Essential Tool, Awesome Support Team
The design of DOCman makes it possible to use the data fields in flexible ways to accomplish multiple types of tasks and download products. Our recent experience with the DOCman support team has convinced us to stick with DOCman and continue to renew our subscription.
Diane Kistner
A module that shows a list of published documents by configurable order.
Connect features are only available for Business and Agency subscribers.
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By choosing a bundle subscription you're saving more than 50%!
Subscription keys connect your site to ours, allowing us to send you automatic updates. Active subscription holders also receive support and have access to our Joomlatools Connect services.
Absolutely not. Our extensions will work as expected whether you have your subscription keys activated or not. You are encouraged to test extensions on your staging site by disabling the subscription key.
Subscriptions can be purchased for single site, 5 or unlimited sites, which determines your site activation limit. You may deactivate a site and move it to another site at any time.
Subscriptions will automatically renew every year. If you decide to cancel, you may still use the extension but you will no longer have access to our regular software updates, support center and Joomlatools Connect services.
No problem, there is no interruption or restriction in service. You can either let us know you are exceeding your plan and require an upgrade (which is preferred). Our systems will also pick up the additional site(s) and we will notify you that an upgrade is required.
You are more than welcome to request a refund within 30 days of purchasing your subscription. However, no refunds are allowed for subscription renewals. For more info please review our refund policy.
Developer support includes help for developers who wish to extend our extensions by building custom integrations, or developers who need help with template overrides. You get access to our dedicated developer forums.
Joomlatools Connect provides additional web services like file indexing and file thumbnails on our best-in-class infrastructure. Connect is installed in your Joomla site using a separate plugin and requires an active subscription.
Joomlatools Dashboard gives you a complete 360° overview of your sites, activity, tickets, and downloads, with easy and direct access to our support center and documentation.