Where can I ask pre-sales questions?
Why do I have to pay to download DOCman?
DOCman has been free of charge since it’s conception in 2003 until December 2009. With one million downloads a year, many sites depend on DOCman to keep their data secure. This is a big responsibility for Joomlatools. By charging for DOCman, we can assign more resources to make sure DOCman remains the most stable, preformant and safe document manager for Joomla.
What if I don’t want to pay for DOCman?
DOCman 1.4 will
always be available free of charge. DOCman 1.4 runs on both Joomla
1.0.x and 1.5.x. However, no new features will be added to 1.4, and
only security issues and high level bugs will be fixed.
What is the license for DOCman?
DOCman 1.5 is released as Free Software under the GNU GPLv2.
How can DOCman be Free Software / GPL if I have to pay for it?
Software” is about freedom, not about price. Free Software gives you a
number of rights, most importantly to use the software as you wish.
When I purchase DOCman, can I use it on multiple domains?
Yes. DOCman is released under the GPL license, which means you can install it on as many sites or servers as you wish.
Do I have to pay again when a new version is released?
you purchase DOCman 1.5.x, you will automatically get all maintenance
releases (1.5.y, 1.5.z…) free of charge. You will be notified by email, including a link to download the update. However, feature releases
(1.6, 1.7…) are not included in the deal and have to be bought separately.
Can I try DOCman before I buy it?
Yes, there is a demo site. There’s no trial version. However, as DOCman 1.4 is free of charge, you can download and install it, and buy DOCman 1.5 if you decide it suits your needs.
How long is a download link valid?
Links to a dedicated download location will be sent immediately after your purchase. Download link expire 1 month after purchase and can be downloaded 3 times.
I can not use paypal, are there other options?
At the moment paypal is the only option, we are looking into adding more possibilities.
Where can I get support for DOCman 1.5 ?
You can get free community support in the official forum.
**Can I upgrade from DOCman 1.4 or 1.3? **
Yes, check our Upgrading documentation.
What are the requirements for DOCman 1.5?
You need the latest Joomla 1.5.x and PHP 5.2 or higher. Please make sure you have these before installing DOCman 1.5.
I am using Joomla 1.0.x, can I use DOCman?**
You can use DOCman 1.4 with Joomla 1.0.x. DOCman 1.5 is not compatible with Joomla 1.0.x.
Will DOCman run on Joomla 1.6?
At the moment Joomla 1.6 is still in development. When Joomla 1.6 reaches beta stage, we will start working on a compatible version of DOCman. Our goal is to release this at the same time as Joomla 1.6 stable.
Where can I submit feature requests?
In our Member Center.
Where can I submit bugs?
In our Member Center. **
Where are DOClink, the modules and the search plugin?**
These addons are now installed automatically when you install DOCman 1.5.
How about AutoPopulate, AutoThumb, Blogtheme?**
Updated versions of these addons will be released in the near future.
Will my 3PD or custom themes and extensions work with DOCman 1.5**?
Some existing themes and addons will need the legacy plugin to be enabled. It should be fairly easy to migrate them to native 1.5. There is a guide to migrate themes.
Why is the Joomla extensions directory not updated? **
We have contacted the JED team. They are usually very busy, so please allow some time.
What is DOCman’s versioning scheme?**
1.4, 1.5, 1.6… are feature releases. They add new things, and they are mostly backwards compatible. This means that upgrading from one feature release to the next will be fairly easy, and 3PD addons such as themes, translations, utilities, … will work with little to no modifications.
1.5.0, 1.5.1, 1.5.2… are maintenance releases. They consist only of bug fixes and security fixes, are 100% backwards compatible.
What is included in the package?
When installing DOCman 1.5, the following extensions are installed automatically as well:
- DOClink: plugin to insert documents in articles)
- DOCman search: integrate searching for documents with Joomla’s core search
- Standard Buttons: plugin with the default buttons for the DOCman frontend (download, view, details, checkin/out, publish, approve, update)
- Latest downloads module
- Most downloaded module
- Category documents module: shows docs from one category
- Lister module: Show a list of popular/latest documents.
- Admin modules (displayed in the DOCman control panel)
There’s no need to unzip the package, the addons are installed automatically.